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Автор: Erik Hommel and Joseph Murray
Издательство: Packt Publishing
Год: 2016
Формат: AZW3, EPUB
Размер: 17,8 Мб
Язык: английский / English
CiviCRM provides a powerful toolbox of resources to help organizations manage relationships with constituents. It is free, open source, web-based, and geared specifically to meet the constituent relationship management needs of the not-for-profit sector.
Beginning with broader questions about how your organization is structured, which existing workflows are critical to your operations, and the overarching purpose of a centralized CRM, the book proceeds step by step through configuring CiviCRM, understanding the choices when setting up the system, importing data, and exploring the breadth of tools available throughout the system.