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Автор: Nicola Attico
Издательство: BPB Publications
Год: 2025
Страниц: 392
Язык: английский
Формат: epub (true)
Размер: 22.1 MB
ServiceNow is a leading cloud-based platform that enables digital workflows to streamline business operations. This book offers valuable insights into the Now Platform and its technology stack, combining both classic and modern ServiceNow capabilities. Mastering these capabilities is essential for developing new low-code applications on the Now Platform and for configuring existing ones. Starting with fundamental concepts and PDI setup, this book progresses through data modeling, UI design with Core UI, Service Portal, and Now Experience, and server-side logic using business rules and APIs. Security is thoroughly covered with ACLs, data encryption, and KMF. You will explore automation through scheduled jobs, flows, and API integrations. Analyze Service Catalog, mobile app development using Now Mobile, and advanced AI and conversational features like Virtual Agent, NLU, and Now Assist. This book serves ServiceNow consultants, administrators, system integrators, students, and managers with beginner to intermediate platform knowledge. It is ideal for professionals advancing their careers or preparing for interviews where ServiceNow expertise is required, while still providing great insights for advanced readers. Basic jаvascript understanding is helpful but not mandatory.