Название: Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality
Автор: Stanislav Ivanov, Craig Webster
Издательство: Emerald Publishing
Год: 2019
Страниц: 297
Язык: английский
Формат: pdf (true), djvu
Размер: 10.1 MB
Using a combination of theoretical discussion and real-world case studies, this book analyses the use of robotics, Artificial Intelligence (AI) and services automation (RAISA) within the travel, tourism and hospitality industries. With an international scope of authorship and focus, the book is a useful reference source for scholars, students, and general readers interested in robotics, artificial intelligence, and automation technologies. Alongside this, the business insights and case studies examined in the book offer practitioners guidance on how these technologies can and will be incorporated into organizations, particularly those in the travel and tourism industry.