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Автор: James Adams
Издательство: McGraw-Hill Education
Год: 2012
Формат: AZW3, EPUB, PDF
Размер: 8 Мб
Язык: английский / English
“This book is the most comprehensive discussion of all the elements that go into producing superior products that I have read. I have thought a lot about quality over many years, yet the thinking reflected throughout [this] discussion is a real eye-opener for me. For anyone seriously interested in quality, this is a must read.”
?Donald E. Petersen, retired President and Chairman, Ford Motor Company