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Название: The Customer Catalyst: How to Drive Sustainable Business Growth in the Customer Economy
Автор: Chris Adlard, Daniel Bausor
Издательство: Wiley
Год: 2019
Формат: EPUB
Размер: 40 Мб
Язык: английский / English
How organisations can drive growth in the Customer Economy. The Digital Revolution has changed the business landscape in remarkable ways and will continue to do so. Organisations across industries and around the world are being disrupted and digitised at increasing pace – putting far more power in the hands of both customers and end-consumers. The traditional inside-out, functionally-siloed business model, typical of the product and sales-led growth era is over. The Customer Catalyst shows how organisations can put customers truly at the heart of their business and catalyse genuine, sustainable growth.
Автор: Chris Adlard, Daniel Bausor
Издательство: Wiley
Год: 2019
Формат: EPUB
Размер: 40 Мб
Язык: английский / English
How organisations can drive growth in the Customer Economy. The Digital Revolution has changed the business landscape in remarkable ways and will continue to do so. Organisations across industries and around the world are being disrupted and digitised at increasing pace – putting far more power in the hands of both customers and end-consumers. The traditional inside-out, functionally-siloed business model, typical of the product and sales-led growth era is over. The Customer Catalyst shows how organisations can put customers truly at the heart of their business and catalyse genuine, sustainable growth.